Tapback
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NFC loyalty for cafés · Sydney

One tap.
One stamp.
No app.

A tamper-shaped stamp for your counter and a loyalty card that opens on any phone. Try it: drag the tamp onto the phone.

  1. 1Tap the tamp on a phone
  2. 2Their card opens, no app
  3. 3The stamp lands
Book a demoBuild your card
2 of 5 stamps

Build yours

Make it your café’s in 20 seconds.

Every café gets its own tamp and card. Try yours here, then send it to us and we’ll bring it to your counter.

Tamp finish
    Card style
    Reward
    Book a demo with this setup

    Oak tamp · Espresso card · Free coffee after 5 stamps

    The tamp in oak

    Why switch

    Paper cards and loyalty apps both leak.

    Paper cards

    Lost, washed, faked.

    They go through the wash or sit in a drawer. Anyone with a matching stamp can fill one, and you can’t tell who your regulars are.

    Loyalty apps

    One more app to download.

    Nobody installs an app and makes an account for a coffee. The ones who do forget the password by the third visit.

    Your side

    Nothing you can change.

    The reward is printed on the card and specials live on a chalkboard. There’s no way to reach the people who already love you.

    Tapback keeps the ritual and drops the cardboard.

    The hardware

    Looks like a tamper. Works like a key.

    Five precision parts, three switches and one NFC tag. Take it apart, or drag to turn it.

      Tap. Thock. Stamped.

      • 103.4 mmtall
      • Ø59.7tap face
      • 5parts
      • 3MX switches
      • 1NFC tag

        The card

        A loyalty card that’s actually worth opening.

        Recorded from the working demo, set up for Kaffeine & Co in Yagoona. Your card gets your name, logo, menu and photos.

        The cardStamps, the reward and what’s on today, in your café’s style.
        MenuYour menu with photos and prices. Edit it once and every card updates.
        Specials and walletDeals they save wait in the wallet until the next visit.

        Staff console

        You run it from any phone or laptop.

        • Rewards. Set how many stamps earn what, and change it whenever you like.
        • Specials. Post a deal for the morning rush and take it down at noon.
        • Menu and photos. Edit items and prices, and they update on every card.
        • Visits. See stamps, returning customers and rewards claimed.
        The staff console for the demo shop. Numbers shown are sample data.

        Who it’s for

        Made for the café on the corner.

        Not a franchise system with a sales team. A small, good-looking tool for owner-run cafés that know their regulars by name.

        Best fit

        Independent cafés on paper cards

        You already run a stamp card and you know it leaks. Keep the habit your regulars like and lose the cardboard.

        Switch in a weekSet up around your current reward
        Best fit

        New cafés without a loyalty program

        Opening soon or just opened? Start with repeat visits built in from day one, instead of bolting a program on later.

        Ready for opening dayCard, menu and tamp set up before you open
        Good fit

        Small groups with two to five shops

        One console, a card per shop, and you can switch between them in a tap.

        One loginEvery location in the same console
        Good fit

        Bakeries, juice bars and dessert spots

        Anywhere people come back for the same thing. If it has a counter and regulars, it works.

        Any counterNo power, no Wi-Fi, nothing to plug in
        1 / 4

        The owner

        Sets the reward, posts specials and sees who comes back, without a laptop at the counter.

        The barista

        Taps and moves on. No scanning, no hole punch, no “do you have your card?”.

        The regular

        Gets a card that can’t be lost and a free coffee that turns up when it should.

        See it for yourself

        Watch it work, then try it at your counter.

        We’ll bring a tamp in the finish you like and a card set up with your menu. Fifteen minutes, at your café, at a quiet time.

        Recorded from the live demo

        TapThe tamp meets the phone and the card link opens.

        0:00

        Book a demo

        Tell us a little about your café and when suits. We’ll confirm a time within a day.

        Or email tapback.syd@gmail.com

        After you sign up

        Your next four weeks.

        Here’s what to expect from the day you say yes to the first coffee stamped at your counter.

        1. Week 1

          We set up your card

          A short chat at your café to get the details right.

          • Your reward and how many stamps it takes
          • Menu, photos, hours and logo loaded
          • Console logins for you and your manager
        2. Week 2

          Your tamp gets made

          Made in your finish with your logo engraved on the cap.

          • NFC tag written with your card’s link
          • Tested on iPhone and Android before it leaves
          • You approve the card on your own phone
        3. Week 3

          Launch at the counter

          We bring it in and show the team. It takes ten minutes.

          • Quick run-through for baristas
          • A small counter sign so customers know to tap
          • First stamps on the first morning
        4. Week 4

          First check-in

          We look at the first weeks together and tune it.

          • Stamps given and rewards claimed
          • Adjust the reward or post your first special
          • Ideas for slow days

        After that it runs on its own. Message us any time you want a change.

        Every café gets

        • The tampIn your finish, with an engraved logo cap and a tested NFC tag inside.
        • Your customer cardYour name, logo, menu and reward. Opens in any phone’s browser.
        • The staff consoleChange rewards, specials and the menu yourself, live.
        • Setup and launchWe set it all up and walk your team through it.

        Extras you can add

        • Tamping matA home for the tamp between taps, off the steel bench.
        • Weighted bodySand inside for the heft of real barista gear.
        • A second counterAnother tamp for the takeaway window or a second till.
        • Specials and wallet codesOffers customers save and redeem next visit.
        • Google review promptA friendly nudge after a good visit, linked to your page.
        • Instagram followYour latest posts and a follow button on the card.
        • More shopsEvery location in one console with its own card.
        • Counter dockA weighted stand so it sits beside the grinder like a tamper.

        Ask about any of these on your demo call.

        Frequently asked questions

        Do customers need to download anything?

        No. The tag opens your café’s card in the phone’s browser. The first time, customers sign in with Google so their card is saved and follows them to a new phone.

        Which phones work?

        Any recent iPhone or Android phone with NFC turned on. iPhones read the tag without opening an app; most Android phones do too once NFC is on in settings.

        What stops someone stamping their own card at home?

        Each tap makes a fresh one-time code that the server checks, so refreshing the page or sharing the link gives nothing. You can also set a cooldown between stamps from the console.

        Does the tamp need power or Wi-Fi?

        No. The NFC tag is passive and draws power from the phone that taps it. There’s nothing to charge and nothing to connect at the counter.

        Can I change the reward later?

        Yes, any time, from the staff console. Changes show on every customer’s card straight away.

        How much does it cost?

        It’s a simple monthly subscription. We’ll give you a price on the demo call once we know how many counters and shops you have.

        Can’t see yours? Email tapback.syd@gmail.com